nbi renewal

How To Renew Your NBI Clearance Online

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An NBI Clearance is an important government document that certifies that you are not involved in any ongoing criminal cases in the Philippines. This document is needed in many different applications, such as Visa applications, adoption papers, and as a hiring requirement by employers.

If you have acquired an NBI Clearance before and is now up for renewal, the process is quite similar to your first-time application. With just a few easy steps, you can get your renewed NBI Clearance in no time.

NBI Clearance Renewal Requirements

  • Copy of your old/expired NBI Clearance. You will need the NBI ID number from your old/expired clearance for a smooth renewal process. Additionally, the online renewal system is only available to NBI Clearances issued from 2014 and later Otherwise, you will need to apply for a new NBI Clearance like a first-timer.
  • One (1) valid government-issued ID. It is wise to bring 2 valid IDs for your renewal, just in case the NBI personnel requires additional verification.
    • UMID (SSS and GSIS)
    • Passport
    • Voter’s ID
    • PhilHealth ID
    • Pag-IBIG ID
    • Driver’s License
    • PRC License
    • Authenticated Birth Certificate
    • Postal ID
    • TIN ID
    • Senior Citizen ID
    • Solo Parent ID
    • Police Clearance
  • Renewal Fee. As of January 2020, the renewal fee for the NBI Clearance is P130. Additional fees may also be needed from using the e-payment service. As of January 2020, the extra fee is P25. Make sure to bring the exact amount in cash for a smoother transaction.

NBI Clearance Standard Renewal Procedure

Step 1: Visiting the NBI Clearance website

  • Go to the NBI Clearance Online Services website at https://clearance.nbi.gov.ph/. At the top of the page, log in using the email address and password that you used to register the first time.
  • Once you have logged in, review your applicant information. If you need to make changes (like with your Name or your Civil Status), click the “EDIT INFORMATION” button at the top-right corner of the page. Once you have updated your profile, click “APPLY FOR CLEARANCE”.

Step 2: Scheduling your online appointment

  • Click the “APPLY FOR CLEARANCE” button.
  • A pop-up window will appear asking you the valid government-issued ID you will bring for verification. Select one from the list of IDs. Remember that you also need to bring a copy of your old NBI Clearance. Click “I AGREE” to continue.
  • Choose your preferred branch from the drop-down menu. This will be where your photo and biometrics will be taken, and where you can claim your renewed NBI Clearance.
  • Choose your preferred date and time of appointment. Take note that blue boxes are available slots, while red boxes are already taken.

Step 3: Paying your renewal fee

  • After scheduling your appointment, select your preferred payment channel from the bottom-right of the page. There are currently six ways to pay for your NBI Clearance renewal fee:
    • Banks (Over the counter)
    • Banks (Online)
    • Mobile payment (GCash)
    • MultiPay
    • ECPay and ECPay affiliates
    • 7-Eleven
  • A pop-up window will appear showing the total payable amount, including the additional fees from using the e-payment service. Click “PROCEED TO PAYMENT”.
  • A new window will appear showing your Reference Number. Use your Reference Number during your payment through your selected method.
  • Check the status of your payment through the NBI Clearance Website under “TRANSACTIONS”. Click “CONFIRM PAYMENT” to print your application form.

Step 4: Taking your photo and biometrics

  • On appointment day, bring the necessary requirements: the printed application form, at least one valid ID, and a copy of your old NBI Clearance.
  • Ask for assistance from any NBI personnel and tell them that your clearance is for renewal.
  • Have your photo and biometrics taken.

Step 5: Claiming your renewed NBI Clearance

  • After your appointment and if there are no hits to your name, your NBI Clearance will be printed and issued to you immediately.

NBI Clearance Quick Renewal

Update as of February 2020: The NBI Clearance Quick Renewal method is temporarily unavailable due to system maintenance. It is recommended to renew your NBI Clearance through the standard procedure.

If your schedule doesn’t allow you to go on a personal appearance at an NBI Clearance center, you can try the NBI Clearance Quick Renewal method. This method allows you to completely renew your clearance online and receive it at your doorstep after a few days.

The Quick Renewal method is only for those who do not need any changes in their clearance. It is recommended to go through the standard renewal procedure if you need to do some changes.

  • Go to the NBI Clearance Online Services website at https://clearance.nbi.gov.ph. Down the bottom of the page, click the “NBI Clearance Quick Renewal” button.
  • A pop-up window will appear asking for your NBI ID Number. This is located at the top corner of your old NBI Clearance. Input your NBI ID Number, and click “VERIFY” to proceed.
  • Fill out the Quick Renewal Delivery form. Ensure that the inputted address is complete and accurate for smooth delivery fo your clearance. Click “NEXT”.
  • Choose your preferred payment channel from the menu: Banks Over-the-Counter, Banks Online, Mobile Payment, MultiPay, ECPay, and Bayad Center.
  • A new window will appear to show you your Reference Number. Use your Reference Number during your payment through your selected method. As of January 2020, the renewal fee for the express delivery costs P330, plus the additional P25 for the e-payment service charge.
  • Delivery of your renewed NBI Clearance usually takes 5 to 10 working days after the date of payment. Delivery time varies and depends on your address.

What to do if you get a hit?

During your clearance renewal, sometimes you may find yourself getting a “hit” on your clearance. A “hit” means that you have the same or similar name with another person who has a pending criminal case. The NBI will need to further verify your identity before they can issue your NBI Clearance.

For more information read this: NBI Clearance Hit: What To Do?

Most applicants with a “hit” are told to return after eight (8) to ten (10) working days to claim their NBI Clearance after the NBI has completed verification.